User Guide

 

Please interact via the chatbox

Technical Support

Organizational Planning

See More
  • A variety of headcount planning methods (such as workload-based, labor norms, workforce capability, revenue, output, etc.)
  • Set up and manage the annual HR budget plan
  • Digitize job descriptions (JDs), closely linked to the performance evaluation criteria (KPIs)
  • Digitize job standards, linked to the job value evaluation criteria (P1_Position)

Talent & Recruitment

See More
  • The job posting page automatically shares job openings and information with candidates, or lets candidates post their own applications
  • Supports multiple tools (CV scanning, API integrations, job posting pages, etc.) to update candidate profiles quickly and accurately
  • Applies AI technology to analyze candidate competencies and place them into the right talent pools
  • Automatically interacts with candidates from application intake through every interview round (e.g., proactively sending application-received emails, interview schedule notifications, interview result notifications, etc.)

Employee Records

See More
  • Fully encrypts employee personal information in compliance with current government regulations on managing employees’ personal data
  • Users can flexibly design pre-onboarding and onboarding processes for new employees and proactively track progress
  • A job value evaluation tool helps determine employees’ P1 salary level based on current criteria and evaluation methods
    Integrates digital and electronic signatures across all HR processes (contracts, appointment decisions, rewards, etc.)

Timekeeping & Leave

See More
  • Manages work shifts across many industry types (such as split shifts in F&B and hospitality, specialized logistics shifts, or night shifts in manufacturing, etc.)
  • The mobile timekeeping app supports GPS-based clock-in with integrated facial recognition, ideal for field and sales staff
  • The mobile timekeeping app supports BSSID-based clock-in with facial recognition, ideal for chain/franchise systems, helping prevent buddy punching
  • Compatible with most timekeeping device brands and models currently on the market, reducing manual work when pulling raw data

Insurance Management

See More
  • Digitized insurance records let employees proactively manage and request changes to their personal information, helping the operations team cut manual work when updating employee data changes (e.g., phone number changes, healthcare provider changes, etc.)
  • Insurance enrollment and de-enrollment reports are automatically generated from multiple data sources, reducing manual work for the operations team (e.g., lists of employees signing new labor contracts, employees on unpaid leave for more than 14 days in a month, employees with title changes, etc.)
  • Compatible with many online insurance declaration platforms, helping the operations team avoid double data entry
    Classifies and manages contribution income levels and contribution rates between Vietnamese and foreign employees

Payroll & Benefits

See More
  • A rich library of payroll formulas enables flexible payroll calculation setups, making it easy to create or adjust methods whenever a business changes its compensation policy
  • An anomaly-detection tool for pre- and post-payroll data reduces the operations team’s manual checking and reconciliation work
    A full encryption mechanism for payroll input and output data keeps information secure and prevents salary and related data from being exposed
  • Salary policies and benefits are managed by job title/position group, reducing errors during operation and calculation

Employee Portal

See More
  • Proactive personal information management: employees can manage, check, and reconcile their own information (such as leave balance, overtime hours, working time, detailed attendance sheets, payslips, etc.)
  • Reduced paperwork: employees submit their own entitlement requests online (such as leave, late arrival/early departure, attendance data supplements, etc.)
  • Proactive work control: managers approve employee requests online (such as leave requests, shift change requests, etc.)
  • Improved employee experience: communications, internal announcements, and HR surveys are all done online, helping departments and admin teams interact with employees and reduce information bottlenecks

Training & Development

See More
  • A training framework (covering courses, content, duration, refresher schedule, etc.) for technical or soft skills, set up in detail by job position and categorized by staff or management level
  • Manages training commitment agreements between the company and employees, with alerts when contractual obligations are violated
    Automatically analyzes training gaps when employees change job titles, and automatically alerts when refresher training is due
  • Evaluates training effectiveness based on defined criteria and training objectives

Employee Evaluation

See More
  • Management by Objectives (MBO) supports both top-down goal assignment and bottom-up goal registration, making it easy for users to assign, execute, and manage work goals
  • BSC-KPI and OKR performance evaluation tools help measure and sustain employee performance transparently and fairly
    Set up and manage a competency framework (ASK model) by job title/position
  • A competency assessment tool evaluates and analyzes employee capabilities, suggesting suitable positions based on current or future competencies

HR Metrics

See More
  • HR effectiveness metrics (e.g., probation-period turnover rate, turnover rate after 12 months, probation success rate, headcount fluctuation by age/tenure/gender, etc.)
  • Management quality metrics (e.g., regretted-turnover rate, leave rate over total headcount, overtime rate over total working hours, percentage of employees working overtime, etc.)
  • Work environment metrics (e.g., disciplinary violation rate over total employees, repeat-violation rate over total violations, percentage of employees trained, etc.)
  • Labor productivity metrics (such as average salary per position, average revenue per position, rating distribution over total employees rated, average benefits per job title, etc.)

Digital Office

See More
  • Resource management (booking vehicles, booking meeting rooms, issuing work equipment)
  • Information management (incoming/outgoing document management, knowledge library, internal communications, ChatGPT information lookup)
  • Task management (managing work goals, execution progress, execution results, and goal evaluation results)
  • Operating process management (payment processes, advance/reimbursement processes, personal request processes such as leave, personal information changes, etc.)

Employee Engagement

See More
  • Organizes online surveys or polls (e.g., surveys on policies, work environment, employee-of-the-month voting, team-building destination polls, etc.)
  • A knowledge library lets employees share knowledge and experience and keep learning, boosting interaction through voting and awarding points for quality questions and answers
  • A Kaizen section captures employee contributions and improvement ideas
  • A news and events section (bulletin board, photo albums, my posts, etc.)

Piece-Rate Pay

See More
  • Product pricing is configured using detailed parameters (such as by production stage, completed product, machine output, etc.)
  • A location-based attendance mechanism (by production line or workshop position) reduces workload and improves accuracy in production hour reporting
  • API integration syncs output data from production reporting software, minimizing data-entry errors
  • Minimizes transfer/reassignment steps in the software while still tracking employees sent to or receiving support through work plans and location-based attendance

System Administration

See More
  • Multi-level data access permissions, including: role-based user permissions, screen form permissions, business function permissions, and data-scope access permissions, etc.
  • System data is encrypted at the database level to prevent copying or leaking of information
  • The system undergoes regular penetration testing to ensure data integrity
  • Backup/restore solutions and a High Availability (HA) mechanism keep the system running stably

Online Training

See More
  • Builds a course library and subject lists by course and by job title/position
  • Stores lecture content by subject
  • Builds and manages a question bank, answer keys, and grading methods
  • Designs exam sets for each training topic